What is the secret to an effective cleaning team?

With over 30+ years as a BSC (Building Service Contractor) we always get asked ” What is the secret to an effective cleaning team?”.  And today I will take this opportunity to release all these secrets of having an effective commercial cleaning team.

The secret is: “there is no secret at all”. In fact, the answer is perfectly obvious: effective communication. But whilst the answer might be a given to many, it’s actually surprisingly common that communication isn’t, well, all that effective at all.

This communication extends far beyond simply site cleaners, supervisors, and property managers. Naturally, effective communication internally, is paramount to running a successful company, but in the contract cleaning game, it encompasses much more than that.

Firstly, and most importantly, there needs to be ongoing communication among all parties. By establishing open channels of communications from the very beginning, the waters of the river of partnership run smoothly. Problems are overcome with a minimal of fuss, potential dangers are avoided before their realisation and “working partnership” comes with consummate ease.

It’s a very easy thing to say that site supervisors are the brains, and the site cleaners are their ears and eyes; we feel this might be simplifying things a little too much. All of the cleaners at reputable commercial companies including MCC Building Maintenance are trained to the highest national standards – they’re trained to see things that others may miss completely.

Because over and above what we call fields of expertise (i.e. a given employee specialising in one area of cleaning and maintenance), commercial cleaning companies should ensure that each and every employee is first and foremost a great communicator. This is one major aspect of professionalism.

In actual fact, the only real difference between site supervisor and site cleaners is the level of legal responsibility, the site manager being the designated “buck-stops-here” employee for a particular site, and the one to whom site cleaners report. But in terms of capabilities, there’s not a lot in it, to be truthful.

The aim of industry leading commercial cleaners (apart from providing peerless services and exceeding clients’ expectations), is giving clients’ peace of mind. When a client no longer has to think about their cleaning services; their contractor is doing an excellent job.

For all your effective cleaning needs, please give MCC Building Maintenance a call at (415) 883-1616 or visit us at www.mccbm.com

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How clean is your office building?

How does your professional space scrub up? Does your office create a shining first impression which conveys your professionalism and company pride? Or can your clients, contacts and colleagues see overlooked dirt, dust, mess and clutter which reflect badly on your business? Is you commercial cleaning service provider providing you the services that they promised?

It’s not easy to stay on top of your office’s cleanliness, especially with a business to run every single day. When we inhabit spaces, it’s only too easy to forget hidden corners, overlook everyday clutter and ignore worsening mess. We become acclimatised to our surroundings very easily, which means it’s only too common to slip into a rut, with a less-than-pristine office which doesn’t reflect as well upon you, your clients, and your business as you might like it to.

As a 30+ year veteran and professional commercial cleaning company in San Francisco Bay Area, we at MCC Building Maintenance see this type of “dirt blindness” happening all the time in pretty much every walk through of an office building. The very best way to address the issue, find out how clean your office really is and start presenting a more professional face to your visitors is to look at your space with fresh eyes every morning.

If you’re not quite ready to invite MCC Building Maintenance (a professional and commercial office cleaner) to take a fresh look, why not try running through our helpful checklist, observing each individual aspect closely and critically? Address each item in turn, then draw up an office cleaning check list to make sure you stay on top of each aspect over the long term. And for some reason if your check list gets more checks every morning, perhaps it is time to pick up your phone and give MCC a call at (415) 883-1616. We promise to take all the worries of your office cleaning off your dreadful daily morning thoughts.

1) Are corners and ceilings cobweb free?
Cobwebs can be especially difficult to spot when you’re in the same area each day. Make the effort to check all the way around the circumference of each room’s ceiling to ensure that your space isn’t cobwebby. Pay extra attention to corners to ensure that your office doesn’t accumulate spiderwebs, which can really affect the overall look and feel of an office. Hint…hint, don’t forget to check behind the doors!

2) How dusty is your equipment?
Computer equipment can get very dusty very quickly. From screens, keyboards and towers, to printers and scanners, take a close look and have a regular dust to ensure a clean, fresh look that doesn’t trigger anyone’s allergies.

3) How clean are your base boards?
Another easily overlooked aspect of office cleanliness are base boards. With heavy footfall from colleagues and visitors, and hvac systems, base boards can attract dust and dirt quickly, lowering the standard of your space. Pay attention and wipe regularly to check.

4) Can you see fingerprints on glass surfaces?
There’s no excuse for greasy fingerprints. Window partitions should be clean and clear – both inside and out. And the front entry way glass doors to your beautiful office space should be spotless.

5) What is the state of your carpet?
Regular footfall means office carpets need regular hoovering to look good. How often do your carpets reach a point where they are covered in stains and dirt? Make sure your service provider is capable of treating spots and performing carpet steam cleaning at least one or two times a year.

6) How does the office smell?
Scent is one of our most sensitive senses and can really affect the judgements that people make and the memories that they form. Ensuring that your office smells good – even after your staff have finished lunch – is important. From air fresheners and flowers, to banning certain lunch items, find a system which works for your office.

7) How clean are your kitchen equipment?
Microwaves, toasters, dishwashers…..while your clients may never see this aspect of your office, your staff will – and a dirty kitchen can mean low morale. From cleaning out the microwave of spatters and splatters, to ensuring toaster crumbs are cleared up, work with your staff or a professional office cleaner to keep your kitchen clean.

8) Are trash bins frequently overflowing?
Whether it’s for recycling or general waste, an overflowing bin is a sign of a chaotic workplace. Keep on top of emptying bins to ensure that your office space look professional and well-organised.

9) Are doorhandles clean?
Door handles are frequently used in the office – but rarely cleaned. Often-forgotten-about handles can attract lots of grime and grease, which will reflect badly on your company when visitors open doors. Give the handles a good disinfectant cleaning every week to avoid the issue.

10) Are table and desk surfaces clean?
Whether you’re having a meeting or working alone, there’s no excuse for a dusty or coffee-stained desk or tabletop. Inspect your surfaces regularly to ensure that they’re clean and free of dust and stickiness, which could reduce morale and fail to impress clients.

11) Are restrooms properly being cleaned and sanitized?
Check under the toilet seat and inside rings of toilet…janitors quite often fail to see these areas that cause rust and calcium build up which stains up quickly. Make sure the cleaning crew are using disinfectant cleaner in all the restrooms.

12) Janitorial closet?
Why do I say that!! Our cleaners don’t even clean that, you might say! The way I evaluate a janitorial and office cleaning company is how they are taking care of their own space aka janitorial storage/closet. If I see there are dirty mops, water in mop buckets, un-organized and things all over…you would know they are not cleaning your office at all and they don’t really care. If a building service provider (commercial cleaning contractor) can not keep his own space clean and organized, what makes you think he is taking care of your office space or your building!!!

Last but not least, make sure that visitors to your business get a good first impression with help from MCC Building Maintenance. From one-off deep cleans, to regular nightly cleaning, we offer outstanding office cleaning services to office buildings, commercial facilities and medical buildings. Serving the San Francisco Bay Area (including San Francisco, Marin, Sonoma, and East Bay) since 1984, give us a call at (415) 883-1616.

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Dangers of Letting Smoke Go Untreated in Sonoma County

With the wild fires in Sonoma County which has created a major catastrophe in this region I am writing this blog for all my friends, clients, and anyone who has been effected by this fire. While we recover through this tragedy, MCC Building Maintenance has continued to help many of our friends, and our employees to treat their homes and residences while we are also assisting our Clients and properties that we currently work on including two of our largest Clients, Sutter Health and St. Joseph Health.

Fire and smoke damage can wreak havoc to your personal property and structures. A quick reaction can help you minimize the impact of the destruction as some of your household goods can be cleaned and salvaged if treated immediately. You should, therefore, hasten the process of hiring a professional to help you manage the damage in a correct manner. Conversely, if left untreated, smoke and fire damage can be more devastating in the following ways:

The restoration cost increases
When the treatment process is extended, the damages begin to get worse and more difficult to deal with. If smoke goes untreated for long, the odors become more persistent and more difficult to neutralize. These challenges make the treatment process harder and more time consuming and ultimately more expensive.

Extensive damage
Smoke and ash can mix with water to produce a very corrosive element. If not cleaned quickly, this corrosive substance begins to slowly corrode away walls, floors, ceilings and any other surfaces in your home. Cleaning up quickly with soap and water is not enough. The substance requires proper cleaning with appropriate chemicals to remove it completely in order to contain the damages.

Soot deposits
Neutralizing of soot residual and deposits is an effective first clean up step. If left for long, soot can easily travel and penetrate into other rooms that weren’t affected by the fire, staining the wall paint, carpet, furniture, drapes, clothing and any other household items.

Permanent damage
Your property can suffer permanent damage if not treated in a timely manner. Damage begins to set in within hours and prolonged exposure may cause permanent harm to your walls which turns yellow, metal surfaces begins to corrode, clothes stain permanently and wooden furniture which may need refinishing. It also damages the floor which may need replacement.

Following a fire, it is necessary to seek smoke treatment immediately to save yourself from the effects of prolonged exposure to smoke and to make it easier for you to restore your home. In case you suspect some smoke damage in your residence and need smoke cleanup, water damage cleanup or storm damage repair contact us today.

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Is Your Office or Building Making Your Employees Sick?

Office Cleaning

You may have heard of situations where an office building is making its employees sick due to various reasons, such as mold, mildew, or dust mites. Some employers might think the reason their employees are exhibiting symptoms of the common cold or influenza is because there is a bug going around the office. However, many businesses have no idea their employees are suffering because of unseen problems lurking in carpeting, storage closets, and ventilation systems. While the rest of their office or building appears immaculate and spotless, these hidden areas could be what is causing your employees to cough, sneeze, and feel miserable while they are at work.

Did you know a large number of people are allergic to dust mites? Dust mites are small creatures that look like floating dust particles you see in sunlight. Contrary to what some people might think, dust mites do not eat dust to survive. Rather, they provide a valuable service by consuming dead skin cells shed by people throughout the day. However, even though eliminating dead skills is beneficial, these little creates can cause allergies in people, even those, who do not suffer from seasonal or other forms of allergies.

Further, dust mites can aggravate problems for people with asthma and other breathing conditions. The additional aggravation can lead to asthma attacks and shortness of breath. No employer wants to see their employees suffer or be the cause of their suffering because they overlooked keeping specific areas of their building clean.

In addition, people are allergic to mold and mildew. These types of allergies vary from person to person. For instance, one person might have a heightened sense of smell and can easily detect mold or mildew, while another person could experience watery eyes and a running nose.

Regular and frequent cleaning of storage closets and air ventilation systems from a professional construction cleaning service in Toronto will help reduce the likelihood of dust, mold, and mildew from becoming a major issue. Your employees will be able to breathe easier and not worry about allergic reactions, coughing, sneezing, or watery eyes.

If your building has carpeting, it is highly recommended to have it steam cleaned every six months, along with nightly vacuuming, as part of your customized cleaning services provided by your cleaning company. Dust mites and dirt can get trapped deep within the carpeting. Depending upon the type of carpeting used in your office, mold and mildew could also be a problem if water or other liquids get into the carpeting and never fully dry, like from a slowly leaking drinking cooler.

When working with MCC Building Maintenance, make sure to point out closets, storage areas, and other locations that are normally overlooked as part of your regular, daily cleaning. Your professional cleaning company should work with you to create a schedule to ensure these areas are kept clean of dust, mold, and mildew. For additional information about detailed and deep cleaning services to keep your building and employees healthy, contact MCC at (415) 883-1616 today! We offer a wide range of services for any size and all types of commercial building, as well as janitorial maintenance, office cleaning, carpet steam cleaning, and handyman services.

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The Benefits of Regular Commercial Landscape Maintenance

Your commercial property is a physical representation of your facility and business. It will have an impact on your customer’s buying decision and your reputation in the industry. That is why regular Commercial Landscape Maintenance is a good investment. Here are some benefits you should consider:

· Eliminate Weed Growth, Diseases And Insects – Regular lawn care and maintenance will limit weed growth and allow your grass to thrive. It will also help keep insects and diseases at bay. Healthy grass is naturally more resilient and will look lush, giving your premises a tidy and welcoming appearance.

· Add seasonal color to Landscapes – MCC Building Maintenance (landscape service division) in Novato can add and maintain colorful flowering plants and vibrant foliage on your commercial property. This will add interest and beauty to an otherwise bland landscape.

· Consistent Results – Regular maintenance will ensure your landscape always looks pretty and well-groomed. Trained and experienced professional staff of MCC Building Maintenance will arrive at a set schedule to carry out property maintenance in Marin and/or Sonoma County so your commercial space will never look rough or shaggy.

· A Professional Eye For Detail – Professionals will know how to grow and model the landscape so it enhances the appearance of your commercial property.

What Are the Long Term Economic Benefits of Landscape Maintenance?
There are a number of long-term advantages of professional landscaping and regular maintenance that make it worth the investment. Here are some of them:

Commercial Property Landscaping & Maintenance· You will not have to purchase your own gardening and landscaping equipment. The service provider will bring in their own tools and equipment for the job.

Professionals will maintain your landscape and ensure that problems such as pest infestation or tree disease are caught early. Regular maintenance will keep your landscape healthy and green, and minimize your expenses in the long-term.

When you hire a professional, you will not need to spend your valuable time and resources maintaining your landscape. Time is money in the business world so you can focus on other important matters and serve customers while the professional property maintenance crew keep your Landscape & Garden in great shape.

Why Hire Professionals for Commercial Property Landscape Maintenance
As a building owner or property manager , you need to focus your attention on your business and clients. However, you still need to make sure your commercial property looks presentable at all times. A poorly maintained landscape or lawn will deter your clients and have a negative impact on your business. Commercial property maintenance services can help. Here are some reasons why you should hire professionals:

They will clean and maintain your landscape on a schedule and ensure your property is always presentable.

Professionals will have the right tools and equipment to carry out large-scale maintenance and clean-up. They work in teams, so they can get the landscaping and maintenance done quickly.

They use the right techniques to get the best results. For example, a professional arborist from the landscaping company will prune trees in a carefully planned and systematic manner. This will ensure that the tress and surrounding plant life is healthy.

If you want to know more about commercial property landscape maintenance in Marin, Sonoma or Napa County or want to hire a reliable landscape maintenance company, don’t hesitate to contact us at MCC. You can also call us at 415-883-1616.

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What to do if your toilet causes Water Damage

In a perfect world, your toilet would never leak or overflow. Sadly, the world is not perfect, and toilets do leak, plus they overflow due to clog. And when they do, it ain’t pretty. Toilet water damage can cost $7,000 and up (and that’s on top of the deductible). What’s worse is that one third of toilet catastrophes started with a clogged or overflowing toilet – something that can be easily avoided if proper toilet maintenance is performed.

What Should I Do If My Toilet Overflows?
1. Adjust the float. If the toilet is overflowing not because of a blockage, then it could be that a simple float adjustment could save you from an overflow and toilet water damage. Lower or raise the float until the desired bowl fill level is reached.
2. Don’t flush again. If your toilet is definitely clogged, avoid the temptation to keep flushing the toilet to see if the waste will go away.
3. Try a plunger. If the toilet is clogged but not spilling water onto your bathroom floor, try dislodging the clog with a plunger.
4. Turn off the water – pronto. If your toilet bowl is overflowing, then your first step should always be to turn off the water supply to your toilet. This knob is usually located on the wall near the base of the toilet, below the tank.
5. Call a professional plumber to fix the problem.
6. Call a restoration company to safely clean up any toilet water damage.

The next time you’re wondering “what do I do if my toilet leaks or overflows?” consult this handy guide and save your home from permanent toilet water damage.

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Cleaning the office Microwave

The microwave can take a lot of flak in hungry and busy workplaces especially in the growing industry in the San Francisco Bay Area. From colleagues who cause splashes but don’t wipe up, to crumbs, greasy handles and office-permeating aromas, the poor old microwave can become a pretty antisocial appliance in workplaces that never gets any attention.

But maintaining your office microwave – and establishing a set of guidelines for its use – is essential if you want to keep your employees happy, enforce good health & safety, and ensure that your place of work looks (and smells) professional – especially when contacts and clients visit.

If you want to do more to keep your office microwave clean, hygienic and free from nasty smells, the team at MCC Building Maintenance have put together a few helpful pointers…

1) Put up a “code of conduct”
Nobody likes bossy little notes telling them what to do – but clear, laminated instructions for microwave usage however should help to reduce mess and smells. Ask users to cover any item they are heating to reduce splashing, and to wipe down the appliance after use if any spills are made.

If your workspace is affected by smells from the kitchen, you may also want to include a list of “banned” strong-smelling microwave items such as fish, pop corns, and curries. This will help keep antisocial food smells out of your professional space.

2) Make cleaning products visible and accessible
If a clean cloth and cleaning spray are right there, ready to hand, it will be far easier for staff and kitchen-users to clean up after themselves – and give them no excuse not to. Why not install a handy hook right next to the microwave to prominently stash equipment and encourage cleanliness?

3) Clean the microwave daily
Even with your colleagues and employees ‘doing their bit,’ multiple lunches and warmed up coffees can result in lots of built up grease and grime. So make sure you wipe down your microwave once all of the ‘kitchen action’ for the day is done, otherwise this mess can get really yucky surprisingly quickly.

4) Deep clean regularly
Depending on how much use your workplace microwave receives, a weekly, monthly or quarterly deep clean is a very good idea. Some cleaning gurus recommend steam cleaning this appliance by popping a bowl three quarters full of water, lemon juice and lemon slices in the microwave. Set the power to high for five minutes and allow the bowl to steam within. Wiping down the interior should be easy as pie after following this process.

And for those who rather focus towards the operations of their business and busy work schedule, there is help out there…..MCC Building Maintenance has kept offices in San Francisco, Marin and Sonoma Counties spotlessly clean for over 30 years. From bathrooms to kitchens, we can provide precisely the hygienic cleaning support you need to make your space look pristine and professional. Get in touch with our commercial cleaning services team today by calling us at (415) 883-1616.

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Preparing your gutters for winter – gutter cleaning tips

Winter is around the corner and it is time to clean the gutters.

First…..Get the Proper Tools
Gather your tools before you start. You should have the following:
• Gloves: these help because not only do they keep your hands clean, but also protect against metal pieces and screws in the troughs
• Trowel or scoop: again, these tools save your hands from grime and injury, but also speed up cleaning as you can just scoop and dump.
• Ladder: some experienced gutter cleaners recommend using a tall step ladder for stability instead of an extension ladder. Having someone steady the bottom is also a good idea. For more on ladder safety, read our blog on 10 ladder safety tips.
• Rake/Broom: leaves and debris should be raked and removed, including on the roof, so any rain won’t push more into the troughs.
• Goggles: if anything splashes into your face, or something sharp gets flushed out of the gutter, your eyes are protected. They also keep insects and other critters from getting into your eyes.
• Garbage bag: This makes clean up MUCH easier. Scoop and dispose!
• Hose (or pressure hose): To run the water through and check the flow of water and downspouts.

Be Safe
Practice safety every step of the way. Follow ladder safety rules. Don’t stand on the top rungs, put a 2×4 in the trough to prevent crushing if you lean the ladder against it and only work on the roof in good weather. Don’t do troughs when it is windy, icy or wet. Wear sturdy shoes with good grip. Avoid leaning over edges or working near power lines.

Regular Cleaning
Clean at least once a year sometime in November prior to the winter storms, maybe more if your property sits below large trees. It is a good idea to clean gutters in the spring and late fall here in the San Francisco Bay Area, as these are the two times there will be the most leaves and debris to remove. By doing the cleaning now, there is less chance of blockage in the winter when it can freeze and crack the trough. Water will be able to flow properly. Spring cleaning prevents water damage due to run off from a clogged gutter.

Repair and Maintain
Repair and maintain gutters to prevent cracks, clogs and broken troughs right away. Even a little crack can cause big problems if left alone. By maintaining gutters, you are preventing damage to your home and keeping your investments safe. Clean gutters also keep your house in good condition and looking fresh. You will be preventing mold and critters from getting too comfortable as well.

Get a Professional
Perhaps the biggest of the gutter cleaning tips is if the job is too big, or too much for you to handle, always call a gutter cleaning service like MCC Building Maintenance, we can do it safely and offer free maintenance advice.

There are leaf-catching systems, but they still need to be cleaned by removing and rinsing the screens. They can be costly as well. Sometimes it is just better to call someone who specializes in this work and has all the tools and manpower ready.

Professionals Use Safe, Effective Equipment
For example, MCC Building Maintenance operators are trained to use a “gutter vac” – a high pressure suction system that can be used from ground level.

Gutter cleaning definitely needs doing though, because blocked gutters can cause water to overflow when winter’s heavy rains arrive. This can result in walls becoming soaked and transferring damp to the interior of the property.

It’s Not Only Leaves That Block Gutters
Many owners and managers, who may live in areas with few trees, have learned to their cost that it isn’t only leaves that block gutters. Seagulls drop bones and other food debris, and tennis balls thrown by kids are frequently found. Moss can collect in round lumps on roofs during the damp weather. Pine needles from adjoining property can drop on your roof top due to heavy winds.

The other thing about professional gutter cleaning is that you can get any leaks fixed, the downspouts checked, and a licensed service provider is qualified to test the whole system at the end to make sure it is sound. This enables you to spot any potential problems early, and make a small, inexpensive repair before things get serious. Then you can sit back and listen to the winter rain, knowing your gutters are doing a great job!

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How to clean an office the correct way – Commercial cleaning tips

There are many reasons for why you may require to keep a sanitary company office. Not only is a neat and tidy space more visually appealing than a disorderly disaster, but it also makes a good impression on customers and clients and is more helpful to productivity in the workplace. It can also reduce your cleaning time which you usually use upat least 50-60 hours every week. If you are interested in maintaining order in your place of business, then follow these tips for how to clean a business office.

Arrange loose papers. Paperwork that is piled up all over the office space not only looks unpleasant, but also makes it hard and time consuming to submit back to crucial documents when the need arises. There are numerous ways loose papers can be organized during the office cleaning route.

* Filing cabinets are perfect for storing things like invoices, work orders, estimates, vendor information, product specs and consumer profiles. Brand files according to their specific use and file documents away when you clean the office.
* If you must save certain documents on hand for immediate reference, then you can make use of desktop trays and wall mounted “pockets.” This is a useful idea for things like bills to be paid, open customer files, paperwork that have to be filed away and documents in recent dispute.
* To save space, think scanning documents that can be archived and storing them electronically.

Sanitize the restrooms: Not only is this necessary for a clean business office, but as well for sanitary concerns on your employees and customers morale. Restrooms are a high traffic area and need to be cleaned every night especially in a medical office. Clean restrooms can lead to repeat business and higher employee retention.

* Scrub toilet bowls with a disinfecting cleaner and a toilet brush. Wipe the seat, the lid, the outside circumference of the bowl, the tank and the base of the toilet with disinfectant. Use toilet bowl deodorizing cleaner to preserve freshness in between cleanings.
* Wipe sink and counter areas with a disinfecting cleaner.
* Sweep and mop the floors.
* Refill soap dispensers and paper towel holders, and exchange toilet tissue rolls.

Shield your electronics by maintaining them clean and dust free. Use a duster to blast dust out of tight spaces like keyboard keys, vents and fans. Dust electronics with microfiber dusters.

Clean the break room because food is frequently prepared and stored in the break room, a clean break room is required for your employees health. Additionally, a clean break room also adds on your employee morale.

* Keep the refrigerator clean and organized. Make it a point to throw out old food every week and wipe down the interior with a rag dampened with disinfectant.
* Spray countertops, sinks, tables, chairs and shelves with disinfectant spray and wipe with a wet rag.
* Clean the inside of the microwave with a disinfecting wipes. This should be a piece of your each day office cleaning, as microwave messes can become hardened and complex to clean if left to sit over an extended period of time.
* If you use a dish drainer, clean it every day along with the dishes to stop mildew.
* Wash hand and dish towels on a regular basis, and exchange dish sponges as needed.

Clear waste baskets every day. This includes garbage in the break room, office spaces, conference room, public area and restrooms.

Make certain the public area is presentable. If your customers or clients drop in on your place of business, then a clean company office is the first impression they will get. Thus, you need to put a lot of care and attention into presenting a space that is representative of what you want to convey about your company.
* Seating should be free of dust, crumbs and stains.
* If you display magazines, books, pamphlets and/or brochures for waiting customers to read, those reading materials should be tidy and up to date. Throw away ripped, dirty and old reading materials.
* Dust furniture, shelves, knick-knacks, plants, wall hangings, blinds and window treatments.
* Wipe the walls clean of marks.
* Clean fingerprints and other smudges off of windows and mirrors.
* Vacuum the floor, and mop it with neutral floor cleaner, if applicable.

Clear off desk spaces to keep clutter to a lowest for a clean company office. Make use of organizational units like pencil holders, paper trays, standing file holders, bookshelves, baskets and drawer dividers to establish a place for everything. Wipe the desktops clean of dust, food crumbs and smudges.

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Everything you need to know about floor care!

MCC Building Maintenance has performed all types of floor care related projects in the last 25+ years including but not limted to, VCT (Vinyl Composition Tile), wood, stone, concrete, rubber (mondo floorings), marble, terrazo, and marmoleum floors.

What are the coverage rates of floor care products?

These are approximate estimates only developed by MCC:
Floor Finish: 2,000 – 2,500 square feet per gallon
Stripper: 700-1,000 square feet per gallon at 1:4 dilution
Cleaners: 700 square feet per gallon through an auto scrubber
Spray Buff: 25,000 square feet per gallon
Water-based Gym Finish: 425-625 square feet per gallon

Does the mill finish have to be stripped / removed from my newly installed VCT (Vinyl Composition Tile) floor before I apply floor finish?

No, that’s old school. The mill finish that is currently applied to VCT at the manufacturing companies is different from what was put on years ago. The new procedures are; after the VCT is laid down, the floor should be protected, to do this clean the floor using a damp (not dripping wet) mop and neutral cleaner. Do not strip the floor at this time. Apply 2 protective coats of floor finish until the new construction is done.

How many coats of finish can I put down in one night?

You should only lay down a maximum of 3 coats in one night; otherwise you run the risk of improper drying, which may affect the appearance of the top coat.

Can water-based finishes be used on hard-wood floors?

No, there is no way to strip the hard-wood floor of the finish. It would require sanding. 

Why does my floor finish yellow??

Most modern floor finishes don’t yellow on their own. They no longer have “yellow wax” and other components that traditionally yellowed. The main reason floor finishes appear to yellow is that soil is ground into the finish surface under heavy traffic or use of soiled cleaning and burnishing pads.

Why do I get a trail of yellow and brown discoloration leading from the front door of my facility into the building in the summertime?

If a proper cleaning program is in place and this type of discoloration appears, it’s most likely “asphalt tracking”. This is a result of asphalt sealer on the parking lot attaching itself to shoes of patrons, who then, track it into the building. It’s important to keep this area as clean as possible. If the area is allowed to become discolored, there is a possibility that the asphalt sealer will work its way through the floor finish and into the tile, permanently discoloring the tile. These areas should be deep-scrubbed and recoated more often to keep discoloration at manageable levels.

Why do I get discoloration under my “walk-off” mats?

Floor finish needs to properly cure after it’s been applied to the floor. Generally a finish will be applied to the floor and immediately after the floor finish is dry to the touch, the walk-off mat will be put back in place. Floor finishes have a variety of chemicals that need to evaporate in the curing process to give the floor finish the positive characteristics it was developed for. If a walk-off mat is placed on the floor finish immediately after drying, these chemicals will not evaporate at the expected rate. This may cause color to be drawn from the mat which discolors the finish.

Why do I get burnishing marks or swirls in my floor finish?

In these cases, generally the burnishing pad is too aggressive for that particular finish. Also, moving the burnisher too slowly may leave behind swirl marks. Different pad types require different machines. If too slow of a machine is used with a given burnishing pad, the film may actually become scratched, rather than being smoothed.

Why does my floor finish seem to “walk-off” the floor and not last very long?

Adhesion failure is generally the culprit here. Floor finishes are designed for a specific appearance, maintenance program, and formulated to adhere to a specific type of substrate. For instance, if a floor finish is formulated for use on Vinyl Composition Tile, it may not properly adhere to marble, granite, terrazzo, or ceramic tile. Adhesion failure can be the result of improper floor preparation or surface contamination.

Why do I get streaks in my floor finish after it has dried?

Floor finish is applied over subsequent coats that weren’t properly dry. Other causes could be applying too many coats of floor finish in one day (MCC recommend 3 coats maximum in 24 hours) or applying the finish too heavy. Less common reasons that contribute to streaking would be the use of contaminated mops or improperly preparing the floor before coating.

Why does the spray buff liquid smear and take forever to buff out?

Most spray buffing liquids are designed to cover about 25,000 square feet per gallon. The idea behind spray buffing is to spritz very little on the floor, then buff it out using three passes. If you have to use more than three passes, there is a good chance you are applying too much spray buff liquid to the area. One spritz should be enough to cover 6-9 square feet.

What is acid-etching?

Sometimes acid-etching is used to prepare concrete floors prior to coating. Diluted hydrochloric (muratic) or phosphoric acid is spread over the floor and etches the concrete to give a rough profile that can improve the adhesion of some coatings. Acid-etching will only work on uncoated concrete floors.

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